Terms of Service
DRAFT — Have an attorney review before going live.
Welcome to WorkYarder. These Terms of Service govern your use of the WorkYarder platform.
1. WorkYarder Is a Marketplace
WorkYarder connects customers with independent service providers. We do not employ providers, provide the services ourselves, or guarantee the availability or quality of any provider.
2. Providers Are Independent Businesses
Providers listed on WorkYarder are independent contractors, not employees or agents of WorkYarder. They are responsible for their own equipment, schedules, taxes, licenses, insurance, and compliance with all applicable laws.
3. WorkYarder Is Not Performing the Services
WorkYarder does not perform, supervise, or guarantee any home services. All work is performed directly by the selected provider.
4. WorkYarder Does Not Guarantee Results
We do not guarantee outcomes, satisfaction, or completion of any job. Customers are responsible for evaluating providers and communicating expectations.
5. Dispute Procedures
Any dispute arising from a service should first be resolved directly between the customer and provider. If unresolved, contact WorkYarder support. WorkYarder is not liable for provider actions, negligence, or damages.
6. Refund Policy
Refunds, if any, are handled on a case-by-case basis at WorkYarder's discretion and in accordance with the specific payment terms presented at booking.
7. Cancellation Policy
Cancellations must be made through the platform before the service is scheduled to start. Last-minute cancellations may be subject to fees set by the provider or WorkYarder.
8. Limitation of Liability
WorkYarder's liability is limited to the fullest extent permitted by law. We are not liable for property damage, personal injury, or losses caused by a provider.